Shipping policy


Shipping & Returns Policy

At MyGolfGifts.com, we’re committed to delivering great products and great service. Here’s everything you need to know about shipping, returns, and refunds.

Shipping Information

Order Processing
We aim to ship orders the next working day after your purchase depending on stock levels of product purchased.

Dispatch & Tracking
You’ll receive an email confirmation with tracking details once your order has been dispatched.

Shipping Origin
All items are shipped from the United Kingdom.

United Kingdom

  • Standard Delivery: £5.00 (Estimated delivery: 4–7 working days)

  • Free Delivery: Available on all UK orders over £75

European Union

  • Delivery Time: 2–14 business days

  • Shipping Cost: £14.99

  • Customs & Duties: Customers are responsible for any applicable import duties, taxes, or fees.

International

  • Delivery Time: 2–21 business days

  • Shipping Cost: £23.99

  • Customs & Duties: Customers are responsible for any applicable import duties, taxes, or fees.

Returns & Refunds

We hope you love your purchase, but if not, we’re here to help.

Return Eligibility

  • Items can be returned within 30 days of the order date

  • Products must be unused, in original condition, and ideally in original packaging

Return Shipping Costs

  • If the item is not faulty: You are responsible for return shipping or arranging a return

  • If the item is faulty or damaged: We’ll cover the return shipping or collection cost and provide a full refund or replacement

Refunds & Replacements

  • Refunds are issued once the returned item has been received and inspected

  • If the item is faulty, you can choose between a full refund or a replacement item

Exchanges

If you'd like to exchange an item for a different size, style, or variant, please contact us and we’ll do our best to accommodate your request.

Non-Returnable Items

Please note that personalised or custom-made items are non-returnable unless faulty.

Return Packaging

We recommend using the original packaging to help protect the item during return transit.

Seasonal Shipping & Returns

During peak seasons such as Christmas and major holidays:

  • Delivery times may be slightly extended

  • Our return window is extended for gifts purchased in November and December — contact us for details

Start a Return or Get Help

To begin a return or if you have any questions, please get in touch with our friendly team:
Contact Us

Thank you for shopping with MyGolfGifts.com — the perfect destination for golfers and golf lovers alike!